Frequently Asked Questions

Following the initial 1 month free trial, online pilot logbook costs £3 per month, that's it.

We reserve the right to change the pricing in the future and will advise you in advance of any price increase.

Subscriptions are paid in advance on a rolling monthly basis. If you want to close your account you can do so but no refunds will be issued for a partial month's subscription. Subscription renewals occur on the expiry of your last subscription and are handled by PayPal. You can manage your own subscription within your PayPal account.

Yes. You should take regular exports of your data but if you close your account and no longer wish to subscribe we will provide you with an export.

That is completely up to you. Some members only use online pilot logbook, others use the service alongside a paper logbook. It remains your legal obligation to maintain your logbook and you should take regular exports.

online pilot logbook will work with any modern browser, if in doubt just ask. In any case, you should keep your browser up to date.

Yes. online pilot logbook is a fully responsive design, with all features available across devices including desktop, tablet and mobile.

This very much depends on the format of the data but is normally possible if the logbook is already in electronic format.

online pilot logbook is an ongoing development, by all means let us know what you need via the Contact page and we can discuss the feasibility of the development.

Your data is hosted at a secure data centre in England. Daily backups are taken and retained for 14 days. Nevertheless, you should take regular exports of your logbook. We may move data centre at any time and without notice but have no intention of moving the data out of the UK.

We store information such as an email address and password so you can gain access to online pilot logbook. We store your name because we like to know who we are talking to. We will not pass your data to any third parties and will only contact you about matters relating to your account.